read up before trading in.
Check your old device for the following things.
It has to work. Make sure it powers on, unlocks and goes to the home screen.
No cracks, screen dead spots or broken glass, front or back.
No liquid damage or corrosion.
No modifications or disassembled pieces.
take these steps before sending us your trade-in.
1
Back up your photos, contacts, etc.
Not required, but definitely a smart move.
2
Make sure your device meets the trade-in criteria.
iPhone/iPad owners, read the section below.
3
Send your trade-in to us using the envelope
we provide with your new device shipment.
Send within 14 days of getting your new device.
If you didn’t get a trade-in credit when you ordered,
we’ll apply it to your bill within 45 days
receiving your trade.
Send your trade-in to us using the envelope we provide with your new device shipment.
Send within 14 days of getting your new device. If you didn’t get a trade-in credit when you ordered, we’ll apply it to your bill within 45 days receiving your trade.
